Who this policy applies to
This privacy policy explains how personal information is collected and used when you visit financehub.org.uk or make an enquiry through the site.
FinanceHub.org.uk is operated in the UK. This policy applies to visitors, users, and anyone who provides information through the website.
The information that may be collected
The site collects only the information needed to operate properly and respond to enquiries. This may include:
- Your name and contact details, such as email address and telephone number
- Basic business information provided through enquiry forms
- Information you choose to include in messages or form submissions
- Technical information such as IP address, browser type, and pages visited
Financial information is not requested through public website forms unless clearly stated and required for a specific enquiry.
How your information is used
Personal data is used for straightforward and limited purposes. These include:
- Responding to enquiries submitted through the website
- Providing information requested about business finance topics
- Passing enquiry details to relevant finance providers where appropriate
- Improving website performance and content
- Meeting legal or regulatory obligations
Information is not used for unrelated purposes and is not sold to third parties.
Lawful basis for processing
Under UK data protection law, personal data is processed on one or more of the following bases:
- Consent, where you have actively submitted information
- Legitimate interests, where processing is necessary to respond to enquiries or operate the site
- Legal obligation, where record keeping or disclosure is required by law
Sharing information with third parties
Information may be shared with third parties where it is necessary to progress an enquiry or provide relevant information. This may include:
- Finance providers or intermediaries relevant to the enquiry
- Professional advisers where required
- Technology providers supporting website operation
Any sharing is limited to what is reasonably required and handled in line with data protection requirements.
How information is stored
Personal information is stored securely using appropriate technical and organisational measures. Access is limited to those who need it for legitimate purposes.
Data is kept only for as long as necessary to deal with enquiries, meet regulatory requirements, or resolve issues. Once no longer required, it is securely deleted.
Cookies and website analytics
The website may use cookies and similar technologies to improve functionality and understand how visitors use the site. These help identify which pages are visited and how the site performs overall.
Cookies do not normally identify individuals personally. You can manage or disable cookies through your browser settings if you prefer.
Your rights under UK data protection law
You have rights in relation to your personal data, including the right to:
- Request access to the personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data where appropriate
- Object to certain types of processing
- Request restriction of processing in specific circumstances
Requests can be made using the contact details provided on the website. Proof of identity may be required before requests are processed.
Data security and protection
Reasonable steps are taken to protect personal data from loss, misuse, unauthorised access, or disclosure. While no system can guarantee absolute security, care is taken to use appropriate safeguards.
External links
The website may contain links to external sites for additional information. FinanceHub.org.uk is not responsible for the privacy practices or content of third-party websites.
Changes to this privacy policy
This policy may be updated from time to time to reflect changes in legal requirements or how the site operates. Any updates will be published on this page.
Contact and complaints
If you have questions about this privacy policy or how your information is handled, you can contact the site using the details provided on our Contact us page.
If you believe your data has been handled improperly, you also have the right to raise a concern with the UK Information Commissioner’s Office.